Order Status
Order status
When Sand CloudL hands a parcel to the carrier, you receive a confirmation with a tracking link. Most orders leave our fulfillment partner within 1–2 business days after payment clears.
If three business days pass without a tracking email, write to [email protected] and include the order number. We will pull the record and send an update.
Guest checkout receipts go to the email you typed at payment. Check spam folders for mail from [email protected].